Frustration
Sorry. No blog tonight. Spent nearly 3 hours on the phone with the mobile phone company trying to find out why $9.99 was deducted from my account today. Only to be told that is was a service provider by the name of Mobile Messenger that had deducted from my account. In order to ensure it wouldn't happen again, I would need to block number 75557 from sending me text messages.
Word of advice, get the number blocked on your phone. They have the ability to automatically draft from cell phones.
The worst part...nearly 3 hours later and the $9.99 is NOT back in my account and I couldn't knit a single stitch. I'm off to find my chair and needles!!!
Krafty1 at Etsy
WHAT!! So sorry you are going through this....tell them you have "poison knitting needles and you aren't afraid to use them"!!!
If you need to vent...I'm here!!
Posted by: Robin in VA | Thursday, June 26, 2008 at 09:13 PM
What a nightmare! I hope you are able to get it resolved! Good thing you were paying attention to your account.
Posted by: Fuji Mama | Thursday, June 26, 2008 at 10:52 PM
OMG, that is horrible! I can't believe that can happen and you can't get your money back! Hugs to you!!
Posted by: bockstark.knits | Friday, June 27, 2008 at 12:19 AM
Ohhhhh...how do you block numbers on a cell phone? EMWTK!
Posted by: LizzyK8 | Friday, June 27, 2008 at 08:15 AM
How on earth can they access money from your account without authorization?
Posted by: trek | Saturday, June 28, 2008 at 07:55 AM
I did a websearch on the number you blocked. You may want to block all of these:
E-Mail: help@sms-helpdesk.com
ShortCode: 76482 – Poly Ringtone Club Subs
ShortCode: 75557 – Mobile Messenger 9.99/Month
ShortCode: 21000 – MobileMessenger Chat
ShortCode: 58560 – Text Alerts Jokes
Web: http://www.mobilemessenger.us
You should also complain to your attorney general. You never know when they'll pick up a class action suit.
Posted by: Carol | Saturday, June 28, 2008 at 02:44 PM